terms and conditions
shipping and handling
the cost for shipping is calculated and displayed on the checkout page before you complete your order. we ship worldwide using USPS within 1-3 business days (for custom or wholesale orders, please contact us for a different estimate). tracking and insurance are available upon request with an additional fee.
domestic: First-Class Mail® unless otherwise stated or requested.
international: First-Class Mail International® unless otherwise stated or requested. any import duty fees are not included in our shipping costs.
every order is carefully packaged to ensure protection against damage during shipping. if you have any special packaging or handling requests, please contact us.
sales tax will be calculated prior to payment for washington state residents only.
customer satisfaction is our #1 priority. if you are unhappy or unsatisfied with your order, please contact us and we will try our best to find a solution.
we accept exchanges/returns on all orders, provided that the products are undamaged. exchanges/returns must be made within 30 days of the original date of order.
cancel: you can cancel your order within 24-hour after order confirmation with a 100% refund after contacting us.
exchange: if you would like to exchange your order, please contact us with the order info and the item(s) you want to replace with. replacement item(s) will be processed depending on availability and shipped out upon receipt of the original item(s).
return: your order will be 100% refunded (minus shipping & handling fees) within 1-3 business days upon receipt of the returned item(s).
for inquiries, please contact us.
all contents on this site belong to noodlenthread / angie pham unless otherwise stated. please link back to the original source(s) if you would like to share any copyrighted content.
we do not share any information that you provide during your purchase with outside companies or third parties.
what personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
what choices are available to you regarding the use of your data.
the security procedures in place to protect the misuse of your information.
how you can correct any inaccuracies in the information.
information collection, use and sharing
we are the sole owners of the information collected on this site. we only have access to/collect information that you voluntarily give us via email or other direct contact from you. we will not sell or rent this information to anyone.
we will use your information to respond to you, regarding the reason you contacted us. we will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
access to and control over information
you may opt out of any future contacts from us at any time. you can do the following at any time by contacting us:
see what data we have about you, if any.
change/correct any data we have about you.
have us delete any data we have about you.
express any concern you have about our use of your data.
we take precautions to protect your information. when you submit sensitive information via the website, your information is protected both online and offline.
wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. you can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
while we use encryption to protect sensitive information transmitted online, we also protect your information offline. in addition, the computers/servers in which we store personally identifiable information are kept in a secure environment.
this website contains links to other sites. please be aware that we are not responsible for the content or privacy practices of such other sites. we encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.