FAQS


what payment methods do you accept?

we accept the following methods of payment:

 

  • apple pay
  • credit cards: visa, mastercard, american express, discover

at this time, we do not accept checks or money orders. if you have any questions, please contact us.


how much does shipping cost?

please see our shipping & returns page for more information.


when will i receive my order?

please see our shipping & returns page for more information.


how can i track my order?

we will email you when your order ships with the tracking information.

if you have a noodlenthread profile, sign in to your account. you can check to see which orders are on the way and get the shipment tracking updates.

if you don't have an account, please refer to your shipment confirmation email.


is it secure to shop on your site?

your personal and payment information are encrypted and secure. please visit our privacy policy page for more information.


can i order in large quantities?

if you want to order in large quantities or more than what we currently have in stock, please contact us and we would be happy to work with you.


do you charge sales tax?

orders shipped to washington state will have all applicable local and state sales taxes added to your total order. the tax amounts will vary depending on the current tax rates.