Shipping + Returns
shipping & handling
all orders are processed within 1-3 business days after order confirmation.
we ship to United States, Mexico, and Canada (for custom or wholesale orders, please contact us for a different estimate). the cost for shipping is calculated and displayed on the checkout page before you complete your order.
- First-Class Mail® Domestic Mail & Package unless otherwise stated or requested.
every order is carefully wrapped and packaged to ensure protection against damage during shipping. if you have any special packaging or handling requests, please contact us.
exchange & return
customer satisfaction is our #1 priority. if you are unhappy or unsatisfied with your order, please contact us and we will try our best to find a solution!
we accept exchanges/returns on all orders, provided that the products are undamaged (not due to shipping and handling damages). exchanges/returns must be made within 30 days of the original date of order.
- exchange: if you would like to exchange your item, please contact us with the order info and the item you want to replace with. replacement item(s) will be processed depending on availability and shipped out within 1-3 business days.
- return: your item will be 100% refunded (minus all shipping and handling fees) within 1-3 business days upon receipt of the returned item (in its original condition).
sales tax will be calculated prior to payment for washington state residents only (currently 9.5% sales tax).
for inquiries, please contact us.